Grand Velas Riviera Maya Hotel - Playa del Carmen

ex. Grand Velas All Suites & Spa Resort, Riviera Maya

Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Velas Riviera Maya Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

Private swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Scuba diving

Horseback riding

Wind surfing

Water skiing

Snorkeling

Boating

Kayaking

Cycling

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

Featuring a nightclub, a treatment room and a spa center, Grand Velas Riviera Maya Hotel provides 539 rooms with a breathtaking view of the sea. Built in 2008, the hotel is a combination of ancient architecture and contemporary facilities.

The hotel is set in the prime location 5.6 km away from 5th Avenue, Xcaret Eco Theme Park and 28 de Julio Square. The venue is 8 km away from the city center.

Direct access to the sandy beach and a lush garden and forests is provided.

Cancun International airport can be reached in 45 minutes by car from Grand Velas Riviera Maya Hotel.

Rooms

The rooms in Grand Velas Riviera Maya Hotel come with free Wi-Fi, a private safe, satellite TV, individual climate control and a trouser press. Guests will enjoy a view of the Caribbean Sea from their rooms. They also comprise en suite bathrooms appointed with a shower, dressing gowns and a sink.

Eat & Drink

Fine Italian specialties are proposed at the stunning restaurant. Refreshing drinks are offered in the poolside bar.

Services

Guests will enjoy using limousine and bicycle rentals when exploring the sites of Playa del Carmen.

Relax

The hotel caters to families with cribs, a mini club and babysitting. The property offers fitness classes, aqua fitness and a gym to keep shape.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   4.  Number of rooms:   539.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Kayaking
  • Aqua fitness
  • Water skiing
  • Scuba diving
  • Wind surfing
  • Snorkeling
  • Boating
  • Horseback riding
  • Cycling
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Volleyball

Services

  • Paid beach shuttle
  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Grocery shopping service
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Snack bar
  • Cafe
  • Picnic area/Tables

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • DVDs/Videos for children
  • Paid kids club

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Karaoke
  • Live entertainment
  • Night club
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Massage
  • Free cabanas
  • Sun terrace
  • Garden area
  • Leisure/TV room
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Rainforest view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Living room
  • Separate sitting area
  • Dressing area
  • Private plunge pool
  • Patio
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Fan/Extractor
  • In-room jacuzzi
  • Paid mini-bar

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Kitchen facilities

  • Espresso maker

Bedroom

  • Paid bed linen & towels
  • Premium bedding
  • Pillow menu
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Hi-Fi
  • Direct dial telephone
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    4.9 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    539

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Grand Velas Riviera Maya photos Room Grand Class King Suite
Grand Class Suite
Bed type: Double bed or Twin beds or Sleeping arrangements for 3 persons
Size: 1380 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Decorated with exquisite Mexican artwork, these luxurious suites feature lounge areas with sofas and bathrooms with a spa tub and space for a massage table. Enjoy entertainment conveniences, such as Wi-Fi, plasma screen TVs and DVD/CD/MP3 players. Soak up breathtaking views of the Caribbean Sea on your terrace with a plunge pool.

Room facilities
    Grand Velas Riviera Maya photos Room Grand Class Presidential Suite
    Grand Class Presidential Suite
    Check Prices
    — Less information+ More information

    A luxurious Riviera Maya retreat, this magnificent 2793 sq. ft. suite features imported furniture, local artwork, and a private pool on the furnished terrace with sublime Caribbean views. This two-bedroom suite entertains with iPod docks and 42" TVs, living and dining rooms and a stocked bar with selections from our wine cellar. Indulge in butler service, VIP airport transportation and rejuvenating massages.

    Grand Velas Riviera Maya photos Room Ambassador King
    Ambassador Suite
    Bed type: Double bed or 2 Single beds or Twin beds
    Size: 1275 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Perfect for a family vacation, these Riviera Maya luxury suites feature private terraces with extraordinary views of the sparkling sea. Enjoy family-pleasing features such as an interior Jacuzzi, mini-bar, cable/satellite TV with premium channels and pay-per-view movies, CD/DVD player, multi-line phone, free wireless internet and a safe to accommodate a laptop.

    Room facilities
      Grand Velas Riviera Maya photos Room A
      Zen Grand Suite
      Bed type: Double bed or 2 Single beds or Twin beds
      Size: 1185 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      With 1184 square feet of space, these suites feature a private terrace with jungle views, and personal and entertainment amenities, including 42” plasma TV with premium channels, CD/DVD player, multi-line phone, Wi-Fi and a safe to accommodate a laptop. Mix a drink from the mini bar and embrace the tranquility of the Mayan jungle.

      Room facilities
        Grand Velas Riviera Maya photos Room Ambassador Pool King
        Ambassador Pool Suite
        Bed type: Double bed or 2 Single beds or Twin beds
        Size: 1275 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Enjoy a relaxing family vacation on the Riviera Maya in oceanfront suites with a plunge pool on the terrace overlooking the Caribbean Sea. Each 1,270 square foot suite features touch-screen telephones, and a spacious bathroom with a Jacuzzi, rain shower and space for a spa treatment. Relax in the living area and enjoy a radiant sunset over the Riviera Maya coast.

        Room facilities
          Grand Velas Riviera Maya photos Room A
          Zen Grand Pool Suite
          Bed type: Double bed or 2 Single beds or Twin beds
          Size: 1185 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Romantic ambience coupled with elegance describes the beauty of these suites with a private plunge pool on the terrace - the perfect atmosphere to enjoy the natural beauty of the Riviera Maya. These exquisite Riviera Maya suites feature 42” TV with premium channels, CD/DVD player, multi-line phone, wireless internet, safe and a stocked mini bar.

          Room facilities
            Grand Velas Riviera Maya photos Room Ambassador Governor Suite
            Ambassador Governor Suite
            Bed type: Double bed or 2 Single beds or Twin beds
            Size: 1275 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Our Ambassador Governor Suites shower you in luxury and peaceful ambiance. These expansive suites feature an oceanfront terrace with spectacular views and a private plunge pool. The bathroom is a space for serenity, with a Jacuzzi and room to have a relaxing massage. Enjoy a 50-minute massage per day, private butler service, and VIP airport transportation.

            Room facilities
              Grand Velas Riviera Maya photos Room Ambassador Presidential
              Ambassador Presidential
              Check Prices
              — Less information+ More information

              Experience the luxury of two-bedroom Presidential Suites with terraces with a plunge pool overlooking the sea. Soft colors create a soothing ambiance for relaxing with a drink from your private bar. Enjoy the refreshing rain showers in your bathroom or soak in the Jacuzzi. Enjoy a 50-minute massage, butler service, and VIP airport transportation. Each sensory detail is idyllic.

              Grand Velas Riviera Maya photos Room Zen Grand Presidential Suite
              Zen Grand Presidential Suite
              Check Prices
              — Less information+ More information

              Designed for serenity, this luxurious suite offers a dramatic view of nature from the garden. Blending indigenous wood and stone, Mexican artwork and modern accents, this two-bedroom suite features two bathrooms with rain showers and a Jacuzzi, living and dining space, and windows looking out to the terrace with a plunge pool. Indulge in a massage, butler service, and VIP airport transportation.

              How to reach hotel

              hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
              Show big map »

              Hotel Address:

              Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

              Get directions
              City Center
              • Playa del Carmen
                4.9 mi
              Airports
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Number of floors:
                4
              • Number of rooms:
                539

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Grand Velas Riviera Maya Location

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              • Museums
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              • General

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              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              Local attractions

              • Cenote Chaak Tun - 3.2 mi
                Av. Juarez, Playa del Carmen
              • Cavernas Chaaktun - 3.2 mi
                Playa del CarmenMexico
              • Temazcal Natura - 3.9 mi
                Monte de los Cibeles, Playa del Carmen
              • Whale Shark Tour - 3.2 mi
                Playa Del Carmen-Isla Mujeres -Holbox
              • Sian ka'an Jeep Tour Expedition - 3.9 mi
                Monte de los Cibeles, Playa del Carmen
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Number of floors:
                4
              • Number of rooms:
                539

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Hotels nearby
              Cities nearby

              Grand Velas Riviera Maya Reviews

              Guest reviews are submitted by our customers after their stay at Grand Velas Riviera Maya

              Average guest rating

              9.4out of 10
              Exclusive
              Based on 29 reviews

              Rating by category:

              Service
              9.6
              Rooms
              9.8
              Value
              8.9
              Location
              9.7

              Guest reviews

                How to reach hotel

                hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  4.9 mi
                Airports
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  4
                • Number of rooms:
                  539

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge